On July 30, Centers Health Care led by Kenny Rozenberg hosted its annual company retreat at The Venetian in Garfield, bringing together employees from across its 50 facilities. This event, a long-standing tradition, focuses on education, compliance, and employee recognition.
Pappalardi with Kenny Rozenberg following her presentation.
Strengthening Compliance & Security
Company founder and CEO Kenny Rozenberg opened the retreat by addressing the importance of compliance in the healthcare industry. “Every week, we see headlines about fraud and negligence in healthcare,” he said. “Protecting our residents and ourselves means following the rules—because those who don’t end up behind bars.”
To reinforce this, Rozenberg presented real-life news reports of staff misconduct from other healthcare companies. This set the stage for attorney Adam M. Ostreicher, who broke down the critical components of a strong compliance program.
Ostreicher’s session covered:
✔ Cybersecurity risks in healthcare
✔ DOJ focus areas like risk assessment & training
✔ How Centers Health Care implements compliance at every level
“A strong Compliance and Ethics Program doesn’t just prevent wrongdoing—it ensures quality care,” Ostreicher emphasized. “At Centers, compliance starts at the top and influences every part of the organization.”
Survey Preparation & Best Practices
Kenny Rozenberg then introduced Jackie Pappalardi, RN, former Director of Nursing Homes at the New York State Department of Health. With over 40 years of experience, Pappalardi provided staff with insider knowledge on how surveyors evaluate nursing homes.
Attorney Adam M. Ostreicher, Ostreicher Law PLLC
“Does your infection control program ensure a safe, sanitary environment?” she asked. “If not, expect deficiencies.” She outlined the five C’s:
✔ Cleanliness – Front lobby, hallways, and resident areas
✔ Clutter-free spaces – Ensuring safety & accessibility
✔ Caring & comfort – Prioritizing resident well-being
✔ Care plans – Proper documentation & execution
✔ Compliance – Meeting state & federal standards
She also discussed emergency preparedness and recent updates to Immediate Jeopardy (IJ) regulations, which deal with serious injuries, deaths, and noncompliance penalties.
Employee Recognition: The Heart of Centers Health Care
One of the most anticipated moments of the retreat was the Employee of the Year celebration. Out of 25,000 staff members, 54 outstanding employees were honored. With a light show and a standing ovation, honorees made their way to the dining hall balcony, shaking hands with Kenny Rozenberg and senior leadership.
“These employees are the reason we continue to grow and succeed,” Rozenberg said.
Looking Ahead
With another successful retreat in the books, Centers Health Care employees are already looking forward to next year’s event.
