In today’s rapidly changing healthcare landscape, the management of long-term care facilities demands a thoughtful combination of empathy, efficiency and innovation. With rising patient needs and growing operational challenges, private ownership and private equity models are increasingly recognized as effective strategies to improve care quality and employee satisfaction. Having started my career as an EMT before transitioning into the business world and founding Centers Health Care as a one of the most complete post-acute healthcare organizations and a leader in post-acute care in the Northeast, I’ve seen firsthand how a personalized, entrepreneurial approach can profoundly enhance the care we deliver to residents and their families.
My early years as a certified paramedic were defined by intense, hands-on experiences that taught me the value of quick decision-making, compassionate care and teamwork. In emergency situations, there is no margin for error—every action must prioritize the patient’s well-being while managing resources effectively. These principles have stayed with me throughout my journey into the business realm, shaping my approach to leading long-term care facilities.